---
title: How to see who registered for your Zoom meetings and webinars with ZooMeet
description: "The **Registrants** report lists your meetings and webinars with the number of people who signed up for each, and where those sign-ups came from: Zoom, a WooCommerce order or a registration on your own site. Open any row to see…"
url: "https://sovlix.com/docs/zoomeet-registrants-report/"
updated: "2026-10-06"
category: ZooMeet / Zoom reports
---

# How to see who registered for your Zoom meetings and webinars with ZooMeet

The **Registrants** report lists your meetings and webinars with the number of people who signed up for each, and where those sign-ups came from: Zoom, a WooCommerce order or a registration on your own site. Open any row to see each person, their status and when they registered. Use it before a session to plan numbers, and after it to follow up.

**Note:** Screens below use sample data. Your own list fills in once your Zoom plan includes this feature.

By the end of this guide, you will have:

- A list of meetings or webinars with their sign-up counts
- Sign-ups filtered by where they came from and, for WooCommerce, by order status
- The list of registrants for any session
- A clear idea of what each status means

**Estimated setup time:** 3 minutes.

## Before you begin

Make sure you have:

- ZooMeet Pro. **Registrants** is a Pro report. Without Pro, the tab shows a locked sample with an **Upgrade** button.
- An administrator account on your WordPress site
- Sessions that collect sign-ups: registration turned on, or meetings sold with WooCommerce. See [How to require registration for Zoom meetings with ZooMeet](https://sovlix.com/docs/zoomeet-zoom-meeting-registration/), [How to create Zoom webinars with ZooMeet](https://sovlix.com/docs/zoomeet-zoom-webinars/) and [How to sell Zoom meetings with WooCommerce](https://sovlix.com/docs/zoomeet-sell-zoom-meetings-woocommerce/).

## Step 1: Choose meetings or webinars

1. Go to **ZooMeet** > **Zoom Reports** and click **Registrants**.
2. Click **Type** and pick **Meeting** or **Webinar**.

[![Registrants tab with the Type list open showing Meeting and Webinar](https://sovlix.com/wp-content/uploads/2026/10/zoomeet-report-registrants-01-pick-type.webp)](https://sovlix.com/wp-content/uploads/2026/10/zoomeet-report-registrants-01-pick-type.webp)
The tab carries a New badge in the tab row (sample data).

## Step 2: Choose where the sign-ups came from

1. Click **Source**.
2. Pick one:
    - **Zoom**: people who registered on Zoom's own registration page. Offered for webinars only, because Zoom keeps registrant lists for webinars.
    - **WooCommerce**: people who bought the session as a product in your shop.
    - **WordPress**: people who registered on your site's meeting page.

[![Source list open for webinars with Zoom, WooCommerce and WordPress](https://sovlix.com/wp-content/uploads/2026/10/zoomeet-report-registrants-02-pick-source-webinar.webp)](https://sovlix.com/wp-content/uploads/2026/10/zoomeet-report-registrants-02-pick-source-webinar.webp)
For meetings, the list offers WooCommerce and WordPress only (sample data).

## Step 3: Filter by order status (WooCommerce)

**Status** appears only when the source is **WooCommerce**, because it is the order status.

1. Click **Status**.
2. Pick **Any status** to see every order, or one status: **Pending**, **Processing**, **Completed**, **Cancelled**, **Refunded** or **Failed**.

[![Status list open with Any status ticked, then Pending, Processing, Completed, Cancelled and Refunded](https://sovlix.com/wp-content/uploads/2026/10/zoomeet-report-registrants-03-pick-status.webp)](https://sovlix.com/wp-content/uploads/2026/10/zoomeet-report-registrants-03-pick-status.webp)
Pick Completed to count only paid sign-ups (sample data).

## Step 4: Set the dates and show the report

1. Set **From** and **To**. The report lists sessions scheduled in that range.
2. Click **Show**.
3. Read **Meetings** and **Registrants** at the top.
4. Read each row: **Meeting**, **Type**, **Date** and the number of **Registrants**.
5. Click **Meeting**, **Date** or **Registrants** to sort, and type in **Filter meetings** to search by name, type or date.

[![Registrants report for webinars with four sessions, their dates and registrant counts, View and download buttons, and None for a session without sign-ups](https://sovlix.com/wp-content/uploads/2026/10/zoomeet-report-registrants-04-registrants-table.webp)](https://sovlix.com/wp-content/uploads/2026/10/zoomeet-report-registrants-04-registrants-table.webp)
Sessions without sign-ups show None instead of buttons (sample data).

If nothing matches the filters, the table says **No meetings found** with **Nothing matches these filters.**

## Step 5: See who registered

1. Click **View** on a session.
2. Read the **Registrants** window. The session name is under the title, with the number of **Webinar signups** or **Meeting signups**.
3. Read each row: **Registrant**, **Email**, **Status** and **Registered**.
4. Type in **Filter people**, sort by any column, and use the page numbers, 10 people per page.

[![Registrants window for Spring Product Launch Q&A with 24 webinar signups, their email, status and registration date](https://sovlix.com/wp-content/uploads/2026/10/zoomeet-report-registrants-05-registrants-window.webp)](https://sovlix.com/wp-content/uploads/2026/10/zoomeet-report-registrants-05-registrants-window.webp)
Statuses come from the source: here WooCommerce orders, mostly Completed (sample data).

To save a session's registrants, click the download icon on its row, or **Export** in the window. See [How to export Zoom reports to CSV](https://sovlix.com/docs/zoomeet-export-zoom-reports-csv/).

## What the numbers mean

| Column, card or status | Meaning |
| --- | --- |
| **Meetings** | Sessions in the list for these filters. |
| **Registrants** | Sign-ups for the session from the chosen source. A dash means the count is not available. |
| **Registered** | When the person signed up or placed the order. |
| **Pending** | The order is waiting for payment. |
| **Processing** | Paid, and the order is being handled. |
| **Completed** | The order is complete. The person has their place. |
| **On hold** | The order is waiting for you, for example to confirm a bank transfer. |
| **Cancelled**, **Refunded**, **Failed** | The order did not go through, or the money went back. |
| Zoom statuses | With **Zoom** as the source, the status is Zoom's own, for example approved or pending when you approve registrants by hand. |
| **registered** | With **WordPress** as the source, everyone who signed up on your site. |

## Troubleshooting

### "No meetings found"

No session in the range has sign-ups from that source. Check **Type**, **Source** and the dates, then click **Show** again.

### "Could not load meetings."

ZooMeet did not get an answer. Click **Try again**. If it keeps happening, check the Zoom connection in **Settings**.

### "WooCommerce is not active on this site."

You picked **WooCommerce** as the source, but WooCommerce is not active. Activate it, or pick another source.

### "Zoom refused: webinar registrants need a paid Zoom plan with the Webinar add-on."

With **Zoom** as the source, Zoom only shares registrants for webinars on a paid plan with the Webinar add-on. See [How to create Zoom webinars with ZooMeet](https://sovlix.com/docs/zoomeet-zoom-webinars/).

### "Zoom no longer has this webinar."

The webinar was deleted in Zoom. Its sign-ups from WooCommerce or WordPress can still be listed with those sources.

### "Zoom rejected the saved credentials. Reconnect Zoom in Settings."

The Zoom connection needs attention. See [How to connect Zoom with ZooMeet using Server-to-Server OAuth](https://sovlix.com/docs/connect-zoom-with-zoomeet/).

### "Could not load registrants."

The window could not load the list. Close it and click **View** again.

### "Download failed."

The download icon could not fetch the list. Try again, or open **View** and use **Export** in the window.

### "Nobody registered"

The window found no registrants for this source and status. Pick **Any status**, or another source.

## Frequently asked questions

### Why is Zoom not offered as a source for meetings?

Zoom keeps a registrant list for webinars, which is what ZooMeet reads. Meeting sign-ups come from WooCommerce or your site.

### Does the report change anything in Zoom or WooCommerce?

**No.** It only reads. Approve or cancel registrations in Zoom, and change orders in WooCommerce.

### Can I see registrants for a session that has not happened yet?

**Yes.** That is the main use: set the dates to include upcoming sessions.

## Security best practices

- Registrant lists include names and email addresses. Share them only with people who run the session.
- Delete downloaded files once you have finished with them.

## You're ready to track your sign-ups

You can now see how many people signed up for each meeting or webinar, where they came from, and who they are. Next, compare sign-ups with who actually attended, or save the lists.

- [How to see who attended each Zoom meeting with ZooMeet](https://sovlix.com/docs/zoomeet-meeting-participants-report/)
- [How to export Zoom reports to CSV with ZooMeet](https://sovlix.com/docs/zoomeet-export-zoom-reports-csv/)
- [How to create Zoom webinars with ZooMeet](https://sovlix.com/docs/zoomeet-zoom-webinars/)