--- title: How to Let Dokan Vendors Collect Customer Uploads in Google Drive with DriveHub description: "Do your Dokan vendors need **files from their customers**, like a photo to print, a logo or a brief? If you're looking for a simple way to send those files straight to each vendor's Google Drive, you're in the right…" url: "https://sovlix.com/docs/how-to-let-dokan-vendors-collect-customer-uploads-in-google-drive-with-drivehub/" updated: "2026-10-07" category: DriveHub / eCommerce Integration --- # How to Let Dokan Vendors Collect Customer Uploads in Google Drive with DriveHub Do your Dokan vendors need **files from their customers**, like a photo to print, a logo or a brief? If you're looking for a simple way to send those files straight to each vendor's Google Drive, you're in the right place. You can easily do this with **DriveHub**. Vendors add an upload box to their products, and every customer file lands in the vendor's own Google Drive, in a separate folder for each order. Here is an easy, step-by-step guide to help you set it all up! ## Step 1: Install WooCommerce and Dokan First, make sure your marketplace plugins are in place: - From your WordPress admin, click on **Plugins** > **Add New**. - Search for **WooCommerce**, then click **Install** and **Activate**. - Search for **Dokan**, then click **Install** and **Activate**. - Finish the WooCommerce and Dokan setup wizards. ## Step 2: Install DriveHub and DriveHub Pro Next, add DriveHub to your site: - Go to **Plugins** > **Add New** and search for **DriveHub**. - Click **Install** and then **Activate**. - Install and activate **DriveHub Pro** as well. [![Search for DriveHub in Add Plugins, then click Install Now and Activate](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-00-install-drivehub.webp)](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-00-install-drivehub.webp) **Note:** This needs DriveHub Pro. ## Step 3: Connect Your Google Account As the store admin, connect your own Google account first. Vendors sign in through the same app later: - Go to **DriveHub** and follow the setup screen to add your Google account. Read our [step by step setup guide](https://sovlix.com/docs/drivehub-manual-google-drive-connection-setup-guide/) to avoid any confusion. ## Step 4: Enable Vendor Uploads In this step, you allow vendors to collect uploads: - Go to **DriveHub** > **Integrations**. - Find the **Dokan** card under **Stores and courses** and turn on the switch. - Click on the settings icon next to the switch. - Turn on **Vendor uploads**. - Click **Done**. - Click **Save changes** in the bar at the bottom of the screen. [![The Dokan settings window with Vendor uploads turned on](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-01-vendor-uploads.webp)](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-01-vendor-uploads.webp) Don't forget to click **Save changes**. **Done** only closes the window. ## Step 5: The Vendor Connects Their Google Drive From here on, the steps happen in the vendor's dashboard. Customer files go to the vendor's own Drive, so the vendor connects it once: - Go to **Vendor Dashboard** > **Settings** > **Google Drive**. - Click **Sign in with Google** and allow access. See [How to Connect Google Accounts for Dokan Vendors](https://sovlix.com/docs/how-to-connect-google-accounts-for-dokan-vendors-with-drivehub/) for every detail. The **Upload Settings** panel shows up as soon as an account is connected. ## Step 6: Choose Where the Upload Box Shows On the same **Google Drive Settings** page, scroll to **Upload Settings**: - Under **Upload Box Locations**, tick where customers see the upload box: **Product Page**, **Cart Page**, **Checkout Page**, **Order Received** and **My Account**. - Under **Show Upload Box When Order Status Is**, tick the order statuses that allow uploads, for example **Processing** and **On hold**. This only applies to the **Order Received** and **My Account** pages. [![Upload Box Locations and order status options in the vendor Upload Settings](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-02-upload-locations.webp)](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-02-upload-locations.webp) ## Step 7: Pick the Upload Folder and Folder Names Next, decide where the files go in the vendor's Drive: - Under **Upload Folder**, click **Select Folder** and pick a folder (for example, **Customer Artwork**). Leave it empty to use your Drive's default location. - In **Folder Naming Template**, set the name of the folder made for each order. Click a tag such as `{order_id}`, `{product_name}` or `{user_email}` to add it. Leave it blank for the default, `Order - {order_id} - {product_name} ({user_email})`. - Turn on **Allow File Deletion** if customers may delete files they uploaded. - Click **Save Upload Settings**. [![Upload Folder, Folder Naming Template and the Save Upload Settings button](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-03-upload-folder.webp)](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-03-upload-folder.webp) **Tip:** In `{user_meta_KEY}`, replace `KEY` with a customer meta key to use any custom profile field in the folder name. You'll see **Upload settings saved.** at the top right when it worked. ## Step 8: Make a Product Uploadable Now the vendor, **Northwind Prints** in our example, turns on uploads for a product: - Go to **Vendor Dashboard** > **Products** and add or edit a product (for example, **Masterclass Seat**, **$129**). - Tick **Uploadable**, next to **Downloadable** and **Virtual**. [![The Dokan product editor with Uploadable ticked for Masterclass Seat](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-04-tick-uploadable.webp)](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-04-tick-uploadable.webp) ## Step 9: Set the Upload Rules Scroll down to the **Uploadable Options** section and tick **Upload to Google Drive**. The upload fields appear right below. Fill in only what you need: - **Upload Button Text:** the text on the upload button (default **Upload Documents**). - **Upload Description:** a short note shown with the upload box. - **Allowed File Types:** comma separated extensions, for example `png, jpg, pdf`. Leave blank to allow all types. - **Min File Size (MB)** and **Max File Size (MB):** size limits. Leave blank for no limit. - **Max Files:** the most files a customer can upload for this product. Leave blank for no limit. - Click **Save Changes** at the top of the page. [![Upload to Google Drive ticked with the upload rules filled in](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-05-upload-rules.webp)](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-05-upload-rules.webp) ## Step 10: The Customer Uploads Files That's it for setup! After placing an order, the customer sees the upload box on the thank you page. When both **Order Received** and **My Account** are ticked, the thank you message adds **You can now start uploading your documents.** - The customer clicks **Browse Files**, or drags files into the box. - Each file is listed with a **Pending review** badge. - The same box is available later under **My Account** > **Orders**, through the **Upload Documents** button. [![The customer upload box on the order page with two files pending review](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-06-customer-upload.webp)](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-06-customer-upload.webp) ## Step 11: The Vendor Sees the Files Vendors can find every file in two places: - **In the dashboard:** go to **Vendor Dashboard** > **Orders** and open the order. The **Customer uploads** panel lists each file with its status. - **In Google Drive:** open the upload folder. Each order has its own folder, named with your **Folder Naming Template**. [![The Customer uploads panel on a Dokan vendor order, with each file and its status](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-07-vendor-order-uploads.webp)](https://sovlix.com/wp-content/uploads/2026/10/drivehub-dokan-customer-uploads-07-vendor-order-uploads.webp) The store admin approves or declines files from **WooCommerce** > **Orders**, and the customer gets an email either way. A declined file shows its reason in the vendor's panel too. ## Benefits of Customer Uploads for Dokan Vendors - **Straight to the right Drive:** Files go to the vendor who sold the product, not to your server. - **Tidy folders:** One folder per order, named the way the vendor likes. - **Clear rules:** File type, size and count limits stop wrong files before they upload. - **Upload any time:** Customers can add files from the product, cart, checkout or their account. - **Everyone stays informed:** Vendors see each file's status, and customers get an email when it's reviewed. With **DriveHub** and Dokan, collecting customer files becomes part of every order. **Related guides:** - [How to Let Dokan Vendors Sell Their Google Drive Files with DriveHub](https://sovlix.com/docs/how-to-let-dokan-vendors-sell-their-google-drive-files-with-drivehub/) - [How to Connect Google Accounts for Dokan Vendors with DriveHub](https://sovlix.com/docs/how-to-connect-google-accounts-for-dokan-vendors-with-drivehub/)